Queensland State Office

The Department of Foreign Affairs and Trade (DFAT) offers services to Australians overseas through a network of diplomatic and consular missions. The Department also maintains offices in state and territory capital cities at home to help advance Australia’s foreign policy, trade, development, passport and consular interests and to provide notarial services.

Queensland State Office

The Queensland State Office is part of DFAT’s domestic network and works with a broad range of stakeholders across Queensland to advance Australia’s international relations and trade interests. Our partners include state and local governments, business, non‑government organisations, universities, professional associations and community groups.

Queensland State Director, Ms Alison Carrington

Contact us

Email: brisbane@dfat.gov.au

Phone: (07) 3405 4799

Location

150 Charlotte Street (opposite Queensland Health)
Brisbane, Queensland 4000

Postal address

GPO Box 879
Brisbane, Queensland 4001

Further information

DFAT offers a variety of information on Australia’s foreign policies and interests, including information to support organisations and individuals doing business overseas and to foster a positive image of Australia internationally.

This includes information on:

Protocol

The Queensland State Office provides protocol services to the Consular Corps in Queensland. These services include processing of arrival and departure notifications, diplomatic visa renewals, issue of identity cards and airport facilitation for foreign dignitaries.

Consular services

If you are seeking emergency consular assistance, please call DFAT’s 24-hour Consular Emergency Centre on +61 2 6261 3305 (from overseas) or 1300 555 135 (toll free from within Australia).

We encourage Australian citizens and permanent residents to access our travel advice and information about consular services via the Smartraveller website.

Employment

DFAT recruits graduates and non-graduates for a range of positions. We offer varied and challenging job opportunities advancing Australia’s international political, economic, security, development and consular interests.

The Queensland State Office does not recruit employees directly, and we are unable to offer opportunities for work experience or internships.

Brisbane Passport Office

Passports and travel-related documents

For all information on passports, visit the passports website. If you need assistance, phone our helpline, the Australian Passport Information Service (APIS) on 131 232 or email passports.australia@dfat.gov.au .

Lodge your passport application at Australia Post. This includes applications for which priority service is requested.

In an emergency you may lodge your application at a Passport Office, but you must first obtain an appointment by calling APIS on 131 232. You will be asked to provide evidence of compassionate or compelling circumstances that warrant urgent passport issue.

The Brisbane Passport Office is open for passport services from 8.30 a.m. to 4 p.m. from Monday to Friday.

Document legalisations

Document legalisations (apostilles, authentications and Certificates of No Impediment to Marriage) can be provided by DFAT. Visit the Smartraveller website for information on forms and costs. For enquiries, please call 1300 935 260 or email authentications@dfat.gov.au

You can post your application to:

Australian Passport Office Authentications Section
GPO Box 2239
Melbourne VIC 3001

or

Australian Passport Office Authentications Section
GPO Box 2239
Sydney NSW 2001

Alternatively, you can lodge your application in person at the Brisbane Passport Office between the hours of 8.30 a.m. and 1 p.m. Monday to Friday. Appointments are not available for notarial services and waiting times cannot be predicted.

Other helpful websites

Last Updated: 4 November 2016