The Department of Foreign Affairs and Trade issues passports to be used as evidence of identity and citizenship by Australians travelling internationally.
Lodge your passport application at Australia Post. This includes applications for which priority service is requested.
In an emergency you may lodge your application at a Passport Office, but you must first obtain an appointment by calling APIS on 131 232. You will be asked to provide evidence of compassionate or compelling circumstances that warrant urgent passport issue.
For further information, visit the Passports website. If you need assistance, contact the Australian Passport Information Service on 131 232 or firstname.lastname@example.org