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Appendix 9

Purchaser–provider arrangements

During the year in review, the department had a cross-agency arrangement, the Service Level Agreement (SLA), under which it provided common administrative services to Australian Government agencies overseas.

In 2002–03, the department provided services under the SLA to:

Australian Agency for International Development (AusAID)
Australian Centre for International Agricultural Research
Australian Customs Service
Australian Federal Police
Australian Nuclear Science and Technology Organisation
Australian Protective Service
Australian Security Intelligence Organisation
Commonwealth Scientific and Industrial Research Organisation
Department of Agriculture, Fisheries and Forestry
Department of Defence
Department of Education, Science and Training
Department of Family and Community Services
Department of Health and Ageing
Department of Immigration and Multicultural and Indigenous Affairs
Department of Industry, Tourism and Resources
Department of the Prime Minister and Cabinet
Department of the Treasury
Department of Veterans’ Affairs
Invest Australia
National Library of Australia

The main purchasers of services under the SLA were the Department of Immigration and Multicultural and Indigenous Affairs, the Department of Defence and AusAID.

The Australian Trade Commission (Austrade) is not a signatory to the SLA agreement and has elected to purchase management (common) services from the department under a separate Memorandum of Understanding.

The department also has purchaser–provider arrangements with Australian Government agencies that require international telecommunications and office automation services for staff at Australia’s overseas missions. The department provides these services to the following agencies:

Attorney-General’s Department
AusAID
Australian Centre for International Agricultural Research
Australian Customs Service
Australian Federal Police
Austrade
Department of Agriculture, Fisheries and Forestry (including the Australian Quarantine and Inspection Service)
Department of Defence
Department of Education, Science and Training
Department of Family and Community Services
Department of Immigration and Multicultural and Indigenous Affairs
Department of Industry, Tourism and Resources
Department of the Treasury
National Library of Australia

The department also has purchaser–provider arrangements with Australian Government agencies that require access to the department’s information technology services within Australia. The department provides these services to the following agencies:

Attorney-General’s Department
AusAID
Australian Customs Service
Australian Nuclear Science and Technology Organisation
Austrade
Department of Agriculture, Fisheries and Forestry
Australian Federal Police
Department of Defence
Department of the Environment and Heritage
Department of Immigration and Multicultural and Indigenous Affairs
Department of the Prime Minister and Cabinet
Department of the Treasury
National Surveillance Centre
Office of National Assessments
Parliamentary offices for the Prime Minister, the Minister for Immigration and Multicultural and Indigenous Affairs, the Minister for Defence and the Minister for Arts and Sports

See quality and quantity information under output 1.3 for further detail on the SLA; and quality and quantity information under output 1.2 for further detail on provision of communications and related services to client agencies.

 

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Department of Foreign Affairs and Trade Annual Report 2002–2003
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