Annual Report 2003-2004
 

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Outcome 2

Australians informed about and provided access to consular and passport services in Australia and overseas

Output 2.1
Consular and passport services
Photo - See caption below for description
Australian Honorary Consul in Seattle, Len Reid, presented a Certificate of Citizenship on Australia Day 2004, to Lachlan Nguyen Kiem, the adopted son of Sandra and Eric (pictured). Photo: Tony Ramsey
Photo - See caption below for description
A staff member in the Passport Production Centre at the Royal Australian Mint explained some of the security features of the new M-series passport to the Minister for Foreign Affairs, Mr Alexander Downer, at the series’ launch in November 2003. Pictured looking on is the centre’s manager, Walter Valeri.
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PERFORMANCE INFORMATION FOR OUTCOME 2

Effectiveness indicators—overall achievement of the outcome

Indicators to assist in assessing the success of the department's contribution to the achievement of this outcome are:

TABLE 10. FINANCIAL AND STAFFING RESOURCES SUMMARY FOR OUTCOME 2
Australians informed about and provided access to consular and passport services in Australia and overseas
  Budget*
2003–2004
($'000)
Actual
2003–2004
($'000)
Variation
(actual less budget)
($'000)
Budget**
2004–2005
($'000)
Administered expenses
Emergency advances to Australian travellers 200 (1) (200) 200
Passport and consular refunds under s.28 Special Appropriation 0 237 237 0
Total administered expenses 200 237 37 200
Price of departmental outputs
Output 2.1—Consular and passport services 149 263 146 410 (2 853) 146 838
Appropriation from government for departmental outputs 149 263 146 410 (2 853) 146 838
Revenue from other sources 0 4 124 4 124 0
Total price of departmental outputs 149 263 150 534 1 271 146 838
Total resourcing for Outcome 2
(Price of departmental outputs plus administered expenses)
149 463 150 771 1 308 147 038

* Full-year budget, including additional estimates

** Budget prior to additional estimates

(1) Emergency advances to Australian travellers are not expensed in the Profit and Loss statement; rather they are treated as receivables in the balance sheet

  2003–2004
Budget
2003–2004
(Actual)
2004–2005
(Estimate)
Average staffing level (number)* 671 668 665

* Includes overseas locally engaged staff

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Department of Foreign Affairs and Trade Annual Report 2003–2004
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