The protection and welfare of Australians abroad and access to secure international travel documentation through timely and responsive travel advice and consular and passport services in Australia and overseas
Performance Information for Outcome 2
Outcome 2 strategy
With more Australians travelling overseas each year, the department will continue to give high priority to delivery of effective consular services. The department will help Australians make informed decisions about their security, safety and wellbeing by maintaining its comprehensive system of travel advisories. The department's consular outreach program will continue in 2011–12, promoting safe travel messages and delivering accurate and timely travel advice, including through the smartraveller campaign.
Practical planning for contingency and rapid crisis response will remain a focus through 2011–12. The department will work to enhance its ability to respond quickly to consular incidents, particularly in remote locations or where consular representation is less concentrated. It will also continue to lead whole-of-government responses to future consular crises and serious incidents overseas, activating the department's Crisis Centre as needed.
The department will commence work on the detailed design and scheduling of the next passport series to ensure the Government can continue to deliver a contemporary, secure travel document. The department will continue to take forward the National Security – Improved Passport Integrity and Strengthened Issuance Systems program, announced in 2010–11, to enable it to meet the projected increase in demand for passport services in forward years.