Victoria State Office

Australian Passport Office, Melbourne

The Australian Passport Office (APO) is moving to new premises

Operations at Level 13, Casselden will cease at midday Friday 7 November. All APO functions, including document legalisations, will be relocated to Level 2, Collins Square, 747 Collins Street, Docklands. This new location will open to the public at 0830 on Tuesday 11 November. Australia Post will continue to accept passport applications. For further information, please ring the Australian Passport Information Service, phone 131 232, or go to

Contact details

Normal hours of business at the new premises are:

  • Passport services: 8.30am-4pm, Monday to Friday.
  • Document legalisation services: 8.30am-1pm, Monday to Friday.

Authentications, Apostilles and Certificates of No Impediment - change of opening hours

The opening hours for notarial services are now 8:30am to 1:00pm Monday to Friday.

You can lodge your application for an Australian Passport at an Australian Post outlet.

In certain circumstances you may lodge at our Passport Office.

Lodgement is by appointment only.

Please phone the Australian Passport Information Service on 131 232 for enquires regarding your application and to schedule your appointment.

Passport services

Authentications, Apostilles and Certificates of No Impediment


Level 13, Casselden Place
2 Lonsdale Street (corner of Spring Street)
Melbourne VIC 3000

Office hours