Western Australia State Office

Passports

Passport office holiday opening hours notice [PDF 310 KB]

Applications for Australian passports may be lodged at most Australian Post Offices. If you intend to lodge a passport application directly with an Australian Passport Office, you must call 131 232 first to make an appointment. The appointment system is designed to improve the delivery of passport client services to the general public.

The Passports office is located at Level 17 Exchange Plaza, Perth. Office hours are 8.30 am - 4.00 pm Monday to Friday.

Adult applicants must apply in person, whilst childrens’ applications (under 18 years old) must be lodged by a parent. Children's applications must include the consent of any person who has a caring responsibility for the child.

Any change of name that occurs must be registered with the Registry of Births Deaths and Marriages and the original registration document, together with a photocopy, must be provided when you are interviewed.

The standard service commitment for passports processing is 10 working days. A priority processing service of 2 working days is also available. An additional fee is payable for the priority processing service.

For further information about Australian Passports please ring the Australian Passports Information Service on 131 232, 8am-8pm Monday-Friday and 8.30am-5pm Saturday and Sunday. (NB: times for APIS are Eastern Standard Time and they are not Passports Office business hours), or visit the passports website. Email enquiries to passports.australia@dfat.gov.au

Contact us

Australian Passport Information Service

Phone: 131 232
Email: passports.australia@dfat.gov.au
Website: passports.gov.au

Perth Passport Office

Level 17, Exchange Plaza
Sherwood Court (off St Georges Terrace)
Perth WA 6000
Office hours:
8.30am – 4:00pm, Monday to Friday (Passports)
Phone: 131 232
Fax: 9325 9839

WA State Office

Level 17, Exchange Plaza
Sherwood Court (off St Georges Terrace)
Perth WA 6000
Office hours:
9:00am – 4:00pm, Monday to Friday
Phone: (08) 9231 4499
Fax: (08) 9221 2827
Email: dfat.wa@dfat.gov.au

Outreach activities

The Western Australian State Office aims to promote understanding of Australia’s foreign and trade policy throughout the community. Please contact us on (08) 9231 4472 if you would like someone from the Department to speak to your school, business or community group on:

  • foreign policy issues
  • the Government’s trade negotiations and objectives
  • the benefits that trade brings to Australia
  • the Department’s consular role

For more information about Australia’s trade policies visit our trade information page and Austrade.

Consultations

Working towards lower barriers for Australian exporters is an important objective for the Department of Foreign Affairs and Trade. The Department’s ability to advance the interests of Australian exporters depends in large part on the information provided to it by the business community.

The Western Australian State Office runs seminars and consultations in Perth and regional areas on trade issues, including developments in negotiations in the World Trade Organisation and in negotiations towards bilateral free trade agreements. If you would like to be notified of future events, or would like to participate in government-business consultations on specific trade negotiations, please register your interest at (08) 9231 4472.

Certification of signatures

Overseas governments sometimes need proof that a signature, stamp or seal on a document is genuine before they will accept them. The Department of Foreign Affairs and Trade will certify to the authenticity of signatures, stamps and seals by checking them against specimens held on file and stamping the document with an authentication or apostille.

Assisting Australians overseas

Foreign Affairs and Trade helps and protects Australians overseas. The Department will assist in cases of accident or illness, but cannot override the laws of host countries. Within Australia, call the Consular Operations Centre toll-free on 1300 555 135 (24 hours). When overseas, Australian citizens may call the nearest Embassy, High Commission or consulate. If you are planning to reside overseas for extended periods, or are intending to travel to locations where there are security risks, we encourage use of this Online Registration for Australians Overseas.

Travel overseas

A wide range of brochures providing information to Australians travelling overseas is available from the Department's Western Australian Office.

Travel advisories for particular countries are also available.

The Western Australian State Office can also assist Members of Parliament intending to travel to access services provided by Australian diplomatic missions. Please contact us on (08) 9231 4472 for further information.

Employment

The Department of Foreign Affairs and Trade recruits both graduates and non-graduates for a range of positions. The Department offers a varied and challenging career advancing Australia's international political, economic, consular and security interests.

The Western Australian State Office does not recruit employees directly, and there are no opportunities for work experience within the Office.