Victoria State Office

For passports or documents for legalisation, the Melbourne Passport Office is now located at to Level 2, Collins Square, 747 Collins Street, Docklands. For more information, please ring the Australian Passport Information Service, phone 131 232, or go to

The Victoria State Office of the Department of Foreign Affairs and Trade has relocated to Level 14, 55 Collins Street, Melbourne VIC 3000.

The Victoria State Office's new postal address will be Department of Foreign Affairs and Trade, Victoria State Office, GPO Box 784 Melbourne VIC 3001. Telephone and email contacts will not change.

About us

Some may wonder why the Department of Foreign Affairs and Trade has State Offices. The old distinctions between domestic and foreign and trade policies were never particularly clear, but as a result of the increasingly globalised world we live in, are ever more blurred. It is therefore essential that DFAT maintains strong linkages with the broader community, participating in international relations and trade, at the state and local government level, with business, with academia and with NGOs.

The Victoria State Office helps DFAT in this important task, providing a range of services in support of our Portfolio Ministers and Parliamentary Secretary, assisting the Victorian Government in its overseas endeavours, maintaining contact with the business community and assisting the general public, where needed, with consular services.

Where we can, we will be delighted to assist you and some more information on the sorts of areas which may be of interest are listed below. But first, a list of helpful sites you may wish to consult:

For emergency consular assistance, please call the 24-hour Consular Emergency Centre: +61 2 6261 3305 or 1300 555135 (local call cost within Australia).

Consultations and public events

Australian Ambassadors, High Commissioners and Consul-Generals regularly undertake consultations in Victoria. The visitors and events list includes details of forthcoming visits and relevant contact officers. Please note that while all requests for appointments with visitors to the office will be considered, visit programs may already be finalised.

The Victoria State Office conducts public events and consultations on trade and foreign policy issues in metropolitan and regional Victoria. These events feature guest speakers, such as Ambassadors, High Commissioners and Consul-Generals, high profile overseas visitors and specialists from the department.


The Victoria State Office can arrange for someone from the department to address your school, business, organisation or community group on:

  • foreign policy
  • trade negotiations and the benefits of trade
  • consular services
  • careers in the department.

Email the Business Relations Officer for more information:


The Victoria State Office provides protocol services to the Consular Corps.

These services include processing of arrival and departure notifications, diplomatic visa renewals and issue of identity cards, airport facilitation for foreign dignitaries and liaison and representation at Corps’ functions.

For more information please view the department’s Protocol Guidelines.


The department offers a range of publications designed to provide information on Australia, Australian foreign and trade policies and the economic and political climate in other countries. To browse, download or order departmental publications please visit the publications page.

Business liaison services

The Victoria State Office of the Department of Foreign Affairs and Trade plays an important role in making sure that the Australian Government is in touch with the needs of Victorian businesses.

We liaise closely with the Victorian Government and other Commonwealth agencies to deliver quality services to your business.

More: Services for business

DFAT Victoria State Office

Office hours

  • Victoria State Office - 9:00am to 5:00pm Monday to Friday
  • Melbourne Passport Office - 8:30am to 4:00pm Monday to Friday
  • Notarial services - 8:30am to 1:00pm Monday to Friday

What's new

On Friday 26 September, Ms Estelle Parker, A/g State Director, DFAT Victoria State Office hosted a lunch for Ms Kristina Sogavare, chair of the Solomon Islands Young Women's Parliamentary Group, to meet Victoria-based Australia Awards scholarship recipients from the Solomon Islands. 12 scholars attended the lunch from the University of Melbourne, Monash University, Deakin University, Victoria University and RMIT.

Kristina Sogavare discussed her role as Chair of the Solomon Islands Young Women's Parliamentary Group and the recipients discussed the reasons behind the lack of female representation in Solomon Islands' Parliament. Other topics that were discussed included the need for greater education in Solomon Islands, corruption and transparency in government, strengthening civil society and how to reduce violence against women.

Kristina urged the Australia Awards scholarship recipients to take what they have learned in Australia back to Solomon Islands to create a better and stronger country back home.

The scholarship recipients expressed appreciation for the support provided by DFAT.

DFAT's Victoria State Office plans to engage with more Australia Awards recipients in the future, putting them in touch with visitors from their own countries, as well as Australian Ambassadors and High Commissioners posted to their countries, to help build people-to-people links with and between tomorrow's leaders.

Further information about the Australian Government's Australia Awards scholarships program can be found at

Group shot of Australia Awards group
Australia Awards group around a conference table

Why Victoria and why does DFAT have an office in Melbourne?

That was the theme two teams of the department’s newest members explored with the staff of the DFAT Victoria State Office on 15 September.  The graduates, together with a number of international participants, are visiting Victoria to get to know the State better and see how it engages internationally, visiting the Victorian government and leading Australian businesses based in Victoria.  They will also be undertaking field trips to various regions as part of their familiarisation visit.

Graduate Trainess visiting the Victoria State Office
Graduate Trainess visiting the Victoria State Office

Information session: Australia's anti-bribery regime

Approximately 50 people attended an information session on Australia's anti-bribery regime on Thursday 25 September at the Independent Broad-based Anti-corruption Commission. The session provided an overview of Australia's foreign bribery offence, relevant defences, Australia's international obligations, the responsibilities of businesses, and how businesses can reduce their risk of breaching the laws.

Presentation: Trading with integrity: eliminating bribery from international business [PPTX 141 KB]

trading with integrity session

H.E. Ms Frances Adamson, Australian Ambassador to China in conversation with the ABC's Jim Middleton


Watch videos from the Victoria State Office on YouTube