Canberra Passport Office

Passport services over the Christmas and new year period

Passport Offices in Australia will be closed on 25, 26 December 2018 and 1 January 2019.  On these days, passport clients in Australia with urgent travel needs due to the death or serious illness of an immediate family member overseas should call APIS on 131232 for assistance.

Please remember an additional fee is applicable for priority service.

From 17 December 2018 until 4 January 2019 passport offices will be operating with reduced staff and some services will not be available.

Passport Offices in Australia will resume all normal services on Monday 7 January 2019.

The following services will not be available during this period:

  • Walk in appointments
  • Lodging routine passport applications
  • Lodging PC5 (Certificate of Identity or Convention Travel Document) applications and
  • Legalisation of documentation

Further information - Passport services over the Christmas and new year period

Passports

Please note payment is accepted by EFTPOS (in person) or credit card (Visa or MasterCard) only.

You can lodge your application for an Australian Passport at an Australia Post outlet.

In certain circumstances you may lodge your application at our Passport Office. Lodgement is by appointment only. Please phone 131 232 to schedule your appointment.

Passport services

  • Phone: 131 232 (8am to 8pm Monday to Friday, 8:30am to 5pm Weekends and most public holidays)

Authentications, Apostilles and Certificates of No Impediment

Refer to the Legalising documents page for forms, costs and other important information. Documents lodged through the mail are processed in Sydney and Melbourne.

Address

  • R G Casey Building
    Sydney Avenue
    Barton ACT

Office hours

  • 8:30am to 1:00pm Monday to Friday document legalisations, authentications and Apostilles and Certificates of No Impediment to Marriage
  • 8:30am to 4:00pm Monday to Friday (passport services)

Postal address (for authentications, apostilles or Certificates of No Impediment to Marriage)

  • Australian Passport Office
    Authentication Section
    PO Box 2239
    MELBOURNE VIC 3001

or

  • Australian Passport Office
    Authentication Section
    PO Box 2239
    SYDNEY NSW 2000

Last Updated: 11 December 2018