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Airport facilitation request

Please submit requests at least five working days before the visitor's arrival in Australia. Protocol Branch can't guarantee facilitation for requests at short notice. Call the Protocol Branch emergency duty officer outside of business hours on 0418 167 127 to notify any urgent changes.

  • Protocol Guidelines – Chapter 14 – Airport facilitation for senior foreign visitors
  • Protocol Guidelines – Chapter 15 – Airport facilitation for visiting heads of state, heads of government, foreign ministers and guests of government

Airport facilitation does not include access to airport VIP rooms. Embassies and consulates need to book these directly with airports, please read the information provided in chapter 14.3.4.

Personal information provided to the Department of Foreign Affairs and Trade (Department) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients, where we reasonably believe it is necessary for our diplomatic or consular functions or activities. Important information about the privacy of your personal information is contained in our Protocol Privacy Collection Statement, which you should read and understand. Copies of the Statement are available or by requesting a copy from the Department.

I acknowledge that I have read and understood the Protocol Privacy Collection Statement. By completing this webform I consent to the Department managing my personal information in accordance with the Protocol Privacy Collection Statement, including collecting, using and disclosing my personal information for the purposes of airport facilitation.

Where I am providing personal information on behalf of another person, I declare that I have obtained consent from that individual for the Department to manage their personal information in accordance with the Protocol Privacy Collection Statement, including collecting, using and disclosing their personal information for the purposes of airport facilitation.

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