Appendix 9:
Purchaser–provider arrangements
Financial, office, human resources, property and fleet management services
The department provides financial, office, human resources, property and fleet management services, on a cost-recovery basis, to other government departments and agencies with overseas representation, and to the New Zealand Government under a Service Level Agreement (SLA). This ensures consistency and efficient use of resources and avoids duplication of effort (in accordance with the Prime Minister’s Directive: Guidelines for the Management of the Australian Government Presence Overseas).
The SLA sets out the obligations of the department and other agencies for management services and determines service delivery standards in the areas of financial, office, human resources, property and fleet management for Australia-based employees and locally engaged staff at posts managed by the department. The SLA was due to expire on 30 June 2016; however, by agreement with attached agencies, the department has extended the SLA on a month-to-month basis to allow final negotiations of the review of SLA services to be concluded in the 2016–17 financial year.
The main purchasers of services under the SLA are the Department of Immigration and Border Protection, Department of Defence, Australian Trade and Investment Commission and Australian Federal Police.
In 2015–16, the department provided services under the SLA to:
Attorney-General’s Department
Australian Centre for International Agricultural Research
Australian Crime Commission
Australian Federal Police (also includes the Australian Federal Police Protective Service)
Australian Maritime Safety Authority
Australian National University
Australian Nuclear Science and Technology Organisation
Australian Taxation Office
Australian Trade and Investment Commission (Austrade)
Commonwealth Scientific and Industrial Research Organisation
Department of Agriculture
Department of Defence
Department of Education and Training
Department of Employment
Department of the Environment
Department of Health
Department of Immigration and Border Protection
Department of Industry, Innovation and Science
Department of Infrastructure and Regional Development
Department of Prime Minister and Cabinet
Department of Veterans’ Affairs
National Library of Australia
New Zealand Government
Office of National Assessments
Reserve Bank of Australia
The Treasury
Information and communications technology (ICT) services
The department also has purchaser–provider arrangements to provide ICT services to government agencies with staff at our overseas missions and at a number of agency locations within Australia.
In 2015–16, the department provided ICT services to the following agencies in Australia and overseas:
Attorney-General’s Department
Australian Antarctic Division
Australian Centre for International Agricultural Research
Australian Competition and Consumer Commission
Australian Crime Commission
Australian Electoral Commission
Australian Federal Police
Australian Fisheries Management Authority
Australian Human Rights Commission
Australian Maritime Safety Authority
Australian National University
Australian Nuclear Science and Technology Organisation
Australian Public Service Commission
Australian Radiation Protection and Nuclear Safety Agency
Australian Research Council
Australian Taxation Office
Australian Trade and Investment Commission (Austrade)
Australian Transaction Reports and Analysis Centre
Bureau of Meteorology
Civil Aviation Safety Authority
Commonwealth Scientific and Industrial Research Organisation
Department of Agriculture
Department of Communications
Department of Defence
Department of Education and Training
Department of Employment
Department of the Environment
Department of Finance
Department of Health
Department of Human Services
Department of Immigration and Border Protection
Department of Industry, Innovation and Science
Department of Infrastructure and Regional Development
Department of Prime Minister and Cabinet
Department of Social Services
Department of the House of Representatives (International and Parliamentary Relations Office)
Department of Veterans’ Affairs
Export Finance and Insurance Corporation
Food Standards Australia New Zealand
Geoscience Australia
IP Australia
National Library of Australia
New Zealand Ministry of Foreign Affairs and Trade
Office of National Assessments
Reserve Bank of Australia
The Treasury
Wine Australia