What we can do includes the following:

• promote Australia's reputation as an outstanding place to visit, invest and do business, including by engaging media, hosting events, and working with Australian exporters and industry associations
• assist Australian businesses to identify and access new markets where the opportunities are greatest, facilitating productive commercial networks
• advocate on behalf of Australian business interests, including through international visits by Ministers and senior officials
• advance the interests of Australian businesses in trade and investment negotiations and international economic forums
• influence international standards and regulations to facilitate trade and competition
• support Australian businesses in their engagement with foreign governments
• consult business on relevant policy decisions and draw on their knowledge in developing policy
• help establish Australian business groups in key global centres
• engage the private sector in creating sustainable solutions to help address social and economic development challenges in our region
• direct Australian businesses to suitable government services
• inform Australian businesses of international and domestic legal obligations, including on sanctions and anti-bribery, and support voluntary international business principles and corporate social responsibility norms
• connect Australian businesses with global and regional stakeholders, particularly in science, technology and innovation
• work to strengthen the global rules-based trading system to ensure businesses have reduced uncertainty overseas, and
• engage with domestic stakeholders to strengthen community understanding and support for international trade and investment.

What we cannot do includes the following:

• provide legal advice, or interpret or translate documents, though we may provide details of local lawyers and translators
• intervene in another country's court proceedings or legal matters including employment and commercial disputes
• arrange visas, licences, work or residency permits for other countries
• intervene in immigration, customs or quarantine matters in other countries, and
• in line with Australia's anti-bribery laws, we will not provide business-related services to any party that we are aware has breached laws prohibiting bribery and related behaviour – we will report credible evidence of any breach to the relevant authorities.