During 2018–19 the department extended phase IV of the Smartraveller advertising campaign from October to December 2018 (interim campaign). The department also conducted activities to develop the next phase of the Smartraveller Campaign phase V. Further information on this campaign is available at dfat.gov.au and smartraveller.gov.au and in the reports on Australian Government advertising prepared by the Department of Finance (finance.gov.au).
As required under section 311A of the Commonwealth Electoral Act 1918, following is a list of agencies and organisations contracted by the department (including at overseas posts) to provide advertising and market research services. The list includes payments above $13,800 (GST inclusive).
| Account name | Service Provided | Program | Amount |
|---|---|---|---|
| Advertising agencies | |||
| Arnold Furnace | Smartraveller campaign interim phase IV - advertising services | 2.1 | 95,684 |
| Australian Federation of Travel Agents | Travel advice email advertising and supplier directory placement | 2.1 | 919,5634 |
| Market research organisations | |||
| Kantar Public (Taylor Nelson Sofres) | Smartraveller campaign phase V - market research services (explorative) and Smartraveller website user testing | 2.1 | 272,140 |
| Hall & Partners Pty Ltd | Smartraveller campaign interim phase IV - market research services (evaluation) | 2.1 | 77,391 |
| Insurance Council of Australia Ltd | Travel insurance market research | 2.1 | 21,450 |
| Orima Research Pty Ltd | Passport client satisfaction survey | 1.1 & 2.2 | 105,724 |
| International Research and Evaluation Services Pty Ltd | Market research into aid localisation and social procurement | 1.1 | 15,492 |
| Media advertising organisations | |||
| Universal McCann | Smartraveller campaign interim phase IV and V - advertising services (media placement) | 2.1 | 382,236 |
| Telstra Corporation | White Pages advertising | 1.1, 2.1 & 2.2 | 91,937 |
| Dentsu Mitchell Media Australia Pty Ltd | Smartraveller campaign phase IV advertising services (media placement) | 2.1 | 381,607 |
| Universal McCann | Recruitment advertising | 1.1, 2.1 & 2.2 | 37,765 |