Under the Prime Minister’s Directive on the Guidelines for the Management of the Australian Government Presence Overseas, the department is an overseas hub providing a range of services to agencies represented overseas, including management services, security, property, and information and communications technology (ICT).
Under the Service Level Arrangement (SLA) for Management Services 2017–2020, the department provided a catalogue of services to partner agency Australian-based and locally engaged staff, including financial management, human resources and property and fleet management. Agencies purchasing services under the SLA are listed in column A of the table below.
In 2018–19 the department provided ICT services under an MoU to the agencies listed in column B of the table below in Australia and overseas.
| Agency | A. Management services | B. ICT services |
|---|---|---|
| Attorney-General’s Department | True | True |
| Australian Antarctic Division | True | |
| Australian Centre for International Agricultural Research | True | True |
| Australian Criminal Intelligence Commission | True | True |
| Australian Electoral Commission | True | |
| Australian Federal Police | True | True |
| Australian Fisheries Management Authority | True | |
| Australian Human Rights Commission | True | |
| Australian Maritime Safety Authority | True | True |
| Australian National University | True | True |
| Australian Nuclear Science and Technology Organisation | True | True |
| Australian Public Service Commission | True | |
| Australian Radiation Protection and Nuclear Safety Agency | True | |
| Australian Research Council | True | |
| Australian Taxation Office | True | True |
| Australian Trade and Investment Commission (Austrade) | True | True |
| Australian Transaction Reports and Analysis Centre | True | True |
| Bureau of Meteorology | True | |
| Civil Aviation Safety Authority | True | |
| Commonwealth Scientific and Industrial Research Organisation | True | True |
| Department of Agriculture | True | True |
| Department of Communications and Arts | True | |
| Department of Defence | True | True |
| Department of Education | True | True |
| Department of Employment, Skills, Small and Family Business | True | True |
| Department of Finance | True | |
| Department of Health | True | True |
| Department of Home Affairs | True | True |
| Department of Human Services | True | |
| Department of Industry, Innovation and Science | True | True |
| Department of Infrastructure, Transport, Cities and Regional Development | True | True |
| Department of Social Services | True | |
| Department of the Environment and Energy | True | True |
| Department of the Prime Minister and Cabinet | True | True |
| Department of Veterans’ Affairs | True | True |
| Export Finance and Insurance Corporation | True | |
| Food Standards Australia New Zealand | True | |
| Geoscience Australia | True | |
| Independent Parliamentary Expenses Authority | True | |
| Intellectual Property Australia | True | True |
| International and Parliamentary Relations Office | True | |
| National Archives of Australia | True | |
| National Library of Australia | True | True |
| New Zealand Government | True | |
| Office of National Intelligence | True | True |
| Reserve Bank of Australia | True | True |
| The Treasury | True | True |